You can trust LDS to find your leak.

Many thanks for your report. Brett was great yesterday. He went above and beyond what I expected from him. He was both professional and very personable in his work. Please pass our regards and thanks for his work. It looks now that we have ticked off another source of the problems. Brett suggested a couple of potential next steps which we will now follow up. Again, thanks for your support and great service.

Bernie was excellent, he listened patiently to my concerns, and then thoroughly checked the Bungalow for any leaks , he identified where the leak in the central heating pipes was, and also informed me that there was a 30% damp reading in the shower room , which was not connected to the central heating pipework , but he suspected it was a leak from the shower. He also gave me some very good advice re the pipework in the loft. He was very courteous and professional .

I would like you to know that Lee is a credit to your company. He made sure that his job was sorted and saw it all the way through to the end. If all you operatives are like Lee you will have a successful company. Please pass my gratitude onto him. I will also pass these thoughts onto my insurance company.

He was very helpful and explained clearly what we needed to do to rectify the problem which was more than the previous two surveyors we had employed had done !One surveyor was from a damp proofing company so I don’t think I will get them to do the work as he said he didn’t know what was causing the problem.

I was very impressed with Gareth’s knowledge, his approach to finding the root cause of the leak, his communication skill ,his professional attitude and his friendliness. Gareth was very happy to answer any questions I had in full details. You don’t find many like Gareth to provide you the full package nowadays. It was a privilege meeting him. I am so pleased we choose your company to help us with detection of the leak. Please convey my thanks to Gareth.

“I found Mr Rusell to be very polite, professional and sympathetic to how worried I was regarding tracing the water leak . He assured me LDS have the right equipment that Will find the leak . I am so relieved that the leak was found, and pleased to recieve a detailed report and recommendations. Thank you .

Your engineer Barry called this morning and I can report the he successfully traced the leak. He has a pleasant personality and he is also a very clean and tidy worker. Professionally he is very competent and he was happy to discuss what he was doing. If all visiting engineers were in his league there would a lot fewer disgruntled clients.

Everyone working in the office is most helpful, understanding and clear with their explanation and guidance in every aspect. A most professional team. Value for money – I don’t know what anyone else charges, but LDS solve the problem. Bernie Clark is one of the best engineers & I have met a few! LDS need to pay him handsomely, since he is the face of the company and customers will recommend LDS on their experience of him.